Shipping policy

Domestic Shipping Policy

1) Shipment Processing time

• All orders are processed within 7-10 business days. Orders are not shipped on Sundays and Indian holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

   

2) Shipping Rates and Delivery Estimates

• Shipping all over the Republic of India will be free of cost. Delivery delays can occasionally occur.

     

3) Shipment to P.O. boxes or APO/FPO addresses

• Onfire does not ship to APO/FPO/DPO addresses.

 

4 ) Shipment confirmation & Order tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

5) Damages

• Onfire is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

6) International Shipping Policy: 

• We currently do not ship outside India.